Study On The Information Technology Governance Impact In The Performance of Brazilian Business- An Analysis From The Perspective Of Executives, Users And It Teams Members

Authors

  • Rogério Fernandes da Costa United Metropolitan Colleges University Center
  • Alessandro Marco Rosini United Metropolitan Colleges University Center

DOI:

https://doi.org/10.24023/FutureJournal/2175-5825/2015.v7i2.218

Keywords:

Corporate Governance. Strategic Planning. IT Governance.

Abstract

This work is primarily aimed at understanding how the models of Information Technology (IT) governance best practices can positively impact the Brazilian companies’ performance. This qualitative and quantitative study of exploratory and descriptive level was carried out through an electronic survey, to which it was invited 38 Brazilian companies that reported they were using models of information technology best practices. The constructs delimitation is given from the perspective of executives, users and IT teams members. The results indicate that there is a tendency among executives to relate directly the adoption of models of IT governance best practices with the estimated benefits and costs. The study also found that, in environments where specialized human assets are essential to the efficient and effective implementation processes, meeting the contractor and the IT services users’ requirements turns to be a difficult task. The results suggest that the low involvement of upper management in the improvement identification in the organization internal processes can impact negatively the results delivery agility.

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Author Biographies

Rogério Fernandes da Costa, United Metropolitan Colleges University Center

Graduated in Technology in Logistics Faculdade Anchieta (2007), MBA in Project Management by the Santo André University Centre (2010), MBA in Oracle Database Management from the University Center of Araraquara (2014), studying Professional Master's in Administration Corporate governance by the United Metropolitan Colleges. Professional Certificate in IT Service Management (ITIL) with over 16 years experience in the field of Information Technology, has experience in structuring processes, Planning and Project Management. Guest professor at the United Metropolitan Colleges University Center (FMU) assuming the discipline of IT Governance MBA in Information Technology Management. Main lines of research: Corporate Governance, Information Technology, Logistics Chain Management and Project and Product Management.

Alessandro Marco Rosini, United Metropolitan Colleges University Center

Experience in more than 20 years of experience in Information Technology and Educational Management in the corporate and educational segments, in the industrial, distribution and services, presenting systemic and multidisciplinary view. Post-Doctorate in Business Administration from FEA USP, PhD in Communication and Semiotics - Information Technology and Master of Business Administration - Strategic Planning from PUC-SP, post-graduate degree in Business Administration Graduated in Physics and fluent in English . professor of Management in the Graduate Program at the University Center of Metropolitan United Colleges-PPGA / FMU. University Professor in the areas of management, technology, education and communication involving the sub-areas of information and communication technologies, organization and strategy.

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Published

2015-12-19

How to Cite

Fernandes da Costa, R., & Rosini, A. M. (2015). Study On The Information Technology Governance Impact In The Performance of Brazilian Business- An Analysis From The Perspective Of Executives, Users And It Teams Members. Future Studies Research Journal: Trends and Strategies, 7(2), 178. https://doi.org/10.24023/FutureJournal/2175-5825/2015.v7i2.218