Lombardi, M. S., Bertoni, C. E., Nozawa, G. I., Grandi, L. A., & Bellato, T. (2010). PERCEPTION OF UNCERTAINTY AND OPERATIONAL PERFORMANCE OF THE BRAZILIAN INDUSTRY FROM 2007 TO 2009. Future Studies Research Journal: Trends and Strategies, 2(2), 56–82. https://doi.org/10.24023/FutureJournal/2175-5825/2010.v2i2.56